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Choosing

Security questionnaires, and what actually reduces them

The promise of certification is fewer questionnaires. It is largely true, and it depends on something people do not check until later.

Facts checked2026-09-11

Why do security questionnaires keep arriving after certification?

A certificate or SOC 2 report displaces a questionnaire when it covers the service the customer is buying, is current, and is accompanied by the supporting artefacts they ask for next — usually a recent penetration test summary and a policy set.

It does not displace it when the scope is narrower than the relationship, when the report has aged out, or when the customer’s own regulator obliges them to ask regardless. That last case is not solvable by certification and is worth recognising early rather than arguing.

The bottom line

Scope the certificate to the service customers buy. That single decision determines whether it ends the questionnaires or not.

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